Support
Need help? We're here to assist you with any questions or issues.
Common Questions
Check out our Frequently Asked Questions (FAQ) for quick answers to common questions.
Getting Started
New to Oswald Verse? Learn how it works to get the most out of our platform.
Contact Support
Can't find what you're looking for? Reach out to our support team through our contact form.
Account Issues
Having trouble logging in?
- Make sure you're using the correct email address
- Check your spam folder for password reset emails
- Clear your browser cache and cookies
- Try using a different browser
Technical Issues
Reporting bugs or errors
When reporting technical issues, please include:
- Your browser and version
- Steps to reproduce the issue
- Screenshots if applicable
- Any error messages you received
Response Time
We aim to respond to all support requests within 24-48 hours during business days. For urgent issues, please mark your message as "urgent" in the subject line.